Last updated: [to be confirmed]
1. Who these terms are with
These terms are between you and PulseWrite Labs LLP, which operates CatchIt. If you use CatchIt on behalf of a school, company or other organisation, you confirm you have authority to accept these terms for it.
2. The service
CatchIt provides live vehicle tracking, ETAs, alerts, attendance, reports and related features through a web dashboard and mobile apps, and may supply GPS hardware. Features marked “coming soon” are not part of the service until launched.
3. Accounts
- Organisation accounts are created by an admin, who invites managers, drivers and members.
- Members such as parents and employees get access through their organisation and see only their own ride.
- Keep login details safe. You are responsible for activity under your account.
- The organisation is responsible for having the right to add each person and, for children, parental consent.
4. Acceptable use
- Track only vehicles and people you are lawfully entitled to track.
- Do not use the service to stalk, harass or unlawfully monitor anyone.
- Do not trigger false panic alerts, interfere with devices, or try to break our security.
- Do not resell or copy the service without our written agreement.
5. Safety features are an aid
Location, ETAs and alerts depend on GPS signal, mobile networks and device power. They can be delayed or unavailable. Panic escalation to authorities works only where integrated. CatchIt supports, but does not replace, your own safety processes and emergency services.
6. Hardware
Devices we supply carry a warranty of [to be confirmed]. Installation, wiring and tampering by others may void it. Ownership passes on full payment unless the device is rented.
7. Fees and taxes
Subscription fees are charged per vehicle, monthly or yearly, as shown on your order or invoice. Prices are in Indian rupees and GST is added as applicable. Unpaid fees may lead to suspension after [to be confirmed] days’ notice.
8. Your data
You own the data you put into CatchIt. We process it as described in our privacy notice. You can export your reports before closing your account.
9. Liability
To the extent the law allows, our total liability is limited to [to be confirmed], and we are not liable for indirect or consequential losses.
10. Ending the service
You can cancel as described in our refund and cancellation policy. We may suspend accounts that break these terms, with notice where reasonable.
11. Law and disputes
These terms are governed by the laws of India. Courts at Pune, Maharashtra have jurisdiction [to be confirmed].
12. Changes
We will give notice of material changes before they take effect.